Privacy policy

Last updated: August 21, 2026

Noir & Nova ("we", "us", "our") is committed to protecting your personal information in accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25 / Bill 64) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Who We Are

Noir & Nova
P.O. Box 47005
Chateauguay RPO CTR, QC J6K 5B7
Canada
info@noirandnova.com

Our Privacy Officer can be reached at the email above.

Information We Collect

We collect the following personal information:

  • Name, email address, phone number, and shipping/billing address
  • Payment information (processed securely by Shopify Payments — we do not store card details)
  • Order history and purchase behaviour
  • Device and browsing data (IP address, browser type, pages visited) via cookies
  • Communications you send us

Why We Collect It

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our products
  • Improve our website and shopping experience
  • Comply with legal obligations
  • Send marketing communications (only with your consent)

Legal Basis

We collect and process your personal information only with your consent or as otherwise permitted by law. You may withdraw your consent at any time by contacting us at info@noirandnova.com, subject to legal or contractual restrictions.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Shopify — our e-commerce platform (see Shopify's Privacy Policy)
  • Payment processors — to complete transactions
  • Shipping carriers — to deliver your orders
  • Service providers — who assist us in operating our store, bound by confidentiality obligations

All third parties are required to protect your information and use it only for the purposes we specify.

Cookies

We use cookies to operate our store and improve your experience. You may disable cookies in your browser settings, though some features may not function properly. By using our site, you consent to our use of cookies.

Your Rights (Quebec Law 25)

As a Quebec resident, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent to processing
  • Request deletion of your information (subject to legal retention requirements)
  • Be informed of any privacy breach that poses a serious risk of harm
  • File a complaint with the Commission d'accès à l'information (CAI)

To exercise any of these rights, contact us at info@noirandnova.com. We will respond within 30 days.

Your Privacy Choices (U.S. Residents)

Residents of certain U.S. states may have the right to opt out of certain uses or sharing of their personal information. You can exercise these rights through our Your Privacy Choices page.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Data Breach Notification

In the event of a privacy breach that poses a serious risk of harm, we will notify affected individuals and the CAI as required by Law 25.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the revised policy.

Contact Us

For any privacy-related questions or to exercise your rights:

Noir & Nova
P.O. Box 47005
Chateauguay RPO CTR, QC J6K 5B7
Canada
info@noirandnova.com